Family Services Needs Volunteers for Income Tax Program

Editor’s note: If you can commit to one 4-hour shift/week during the upcoming tax season, please see below on how you can help low-middle income folks prepare their tax returns. Training is included.

The Volunteer Income Tax Assistance (VITA) program, a free tax assistance preparation service provided by the Internal Revenue Service (IRS) through Family Services, is seeking volunteers. 

Through the VITA program, trained volunteers assist low-to-middle income individuals and families in the preparation and electronic filing of simple income tax forms.

“There are many ways you can help at VITA tax preparation sites,” said Kathy Cael, Family Services’ VITA site coordinator. “Volunteers can complete and file tax forms, greet clients, organize paperwork, and assist with other administrative tasks.”

Volunteer tax preparers will receive free instruction and training to become Certified IRS Tax Preparers. Volunteer greeters will welcome clients and assist the VITA site coordinator with administrative tasks. Greeters should be friendly and customer service-oriented.

No experience is necessary. All VITA volunteers must be 18 years of age or older, computer literate, and able to commit to one four-hour volunteer shift per week for the 13-week tax season. Early afternoon, evening and weekend volunteer shifts are available at two VITA sites in the greater Pottstown area.

For more information on volunteering with VITA, please contact Kathy Cael at 610-326-1610 ext. 222 or

Since 1900, Family Services has been caring for children, seniors and families in Montgomery County who face everyday emotional difficulties or physical hardships. The agency’s innovative social service programs make a positive difference in the lives of 16,000 Montgomery County residents each year. For more information, call Family Services’ Pottstown Office at 610-326-1610 or visit

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